Claims van

When you choose Horace Mann for your insurance needs, you express confidence in our ability to provide you the peace of mind you expect – and deserve – particularly if you ever need to report a claim.

We make every effort to deliver on our promise during that moment of truth when you need your insurance most:

  • Our claims counselors work only for Horace Mann and are trained experts on our policies and coverages, which are tailored to meet the needs of educators.
  • Our award-winning Claims Desktop technology automates industry best practices to improve the speed and efficiency in which we handle your claims.
  • Our Fast Glass Service, administered by Safelite, the largest auto glass repair and replacement organization in the U.S., carries a lifetime guarantee.
  • And whether you need an appraiser to meet you at your home or school, our mobile claims offices deliver service directly to where you need us.

As a result, 93% of customers reporting a claim say we make the claim-reporting process easy. And nine out of ten customers who have reported a claim are likely to recommend Horace Mann to their friends and co-workers.

Speak to a claims representative:
Call 800-999-1030.

Horace Mann Express Service/Emergency Road Service claims:
Call 877-272-0030.

Report an auto glass claim:
Call 888-321-9391 or schedule a repair through

Commitment to Exceptional Service

WBCL-0001 (6/17)


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CUSTOMER SERVICE Call 800-999-1030

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    M – F, 7 a.m. - 8 p.m. Central time.
  • Life, Annuity and Group
    M – F, 7 a.m. - 7 p.m. Central time.